Non-League Finals Day: supporters guide
AFC Whyteleafe v Whitstable Town / Aldershot Town v Spennymoor Town
The Isuzu FA Vase Final 12.15 / The Isuzu FA Trophy Final 16.15
General admission entry to the stadium (including Hospitality) will be available from 10:45.
Make sure you arrive at the stadium in good time to assist with security protocols.
Please refer to your ticket for your turnstile colour zone. The quickest route to your turnstile entry point is by following the signage for the colour zone. Please ensure you enter via the correct turnstile.
Fans with tickets can attend both finals, but please be aware that once you leave the stadium, you will not be allowed back in. For security reasons there is strictly no re-admittance.
All three rail/underground stations serving Wembley Stadium are open.
NOTE: There are planned engineering works on several National Rail services.
Whitstable Town supporters: Please be aware that due to long-planned engineering works, trains are unable to run between Ramsgate and Faversham on Sunday 11 May. More information can be found here.
Aldershot Town supporters: Southwestern Rail services between Aldershot and London Waterloo will be busier than usual. As a result Southwestern railway will be providing 8 coach trains through Sunday 11 May and also providing additional stops at Ash and Brookwood. More information can be found here.
All supporters are encouraged to plan their journeys in advance to avoid disappointment or delay. All those travelling by rail should plan to arrive at Wembley stations no later than one hour prior to kick-off, to allow sufficient time to walk and enter the stadium.
Please check the National Rail and TfL Status Updates websites to look out for any service alteration and for real-time journey updates.
We have two fan zone areas within the stadium footprint where supporters have the chance to join fellow fans to enjoy a drink, including alcohol, food and a DJ. They are an ideal place to soak up the pre-match party atmosphere.
The Whitstable and Spennymoor fan zone is located on the East Concourse area of the stadium.
The Whyteleafe and Aldershot fan zone is on the West side of the stadium.
Both fan zones open at 11:00 and close at 15:45 (alcohol will stop serving at 15:15).
Supporters will need to present a valid stadium ticket to enter the area which has a limited capacity. The stadium's bag policy (see below) also applies to anyone visiting the fan zone.
Wembley Stadium is a cashless venue. All food and drink kiosks inside the stadium will require card or contactless payments only.
We are working hard to keep our carbon footprint down, and around 75% of people attending events at Wembley Stadium now use public transport. We would encourage all our guests to consider the various travel options in place.
Wembley Stadium benefits from easy access to three rail / London Underground stations. These are:
Wembley Stadium station - This is the nearest station to Wembley Stadium. Located around 400m (4 minute walk) from the venue. The station is one stop from London Marylebone on Chiltern Rail Services. What3words /// shift.glue.tricks
Wembley Central station - This station is served by the Bakerloo Line & London Overground lines with services to key destinations including London Paddington and London Euston stations. What3words /// mouse.poems.rescue
Wembley Park station - Situated around 1000m to the north of the stadium (9 minute walk) this station is served by the Metropolitan and Jubilee Lines. What3words /// beats.caves.solid
Please leave more time for your journey and plan ahead. Please check the National Rail and TfL Updates on an event day for real-time travel information and status updates.
To visit Wembley Stadium by car, use the postcode HA9 0WS in maps. Follow the signs for Wembley Stadium when you reach the A406 North Circular from the M1, A40 or M25.
There are several road closures in place in and around the stadium on event days. Click here for more details. Plan your journey well in advance.
National Express is the official coach partner to Wembley Stadium. National Express drop off at the stadium from over 50 locations around the UK making it the easiest and most convenient way to travel to Wembley. To book a National Express service visit the National Express website or call 08717 81 81 81.
Event day parking at Wembley Stadium is limited and must be booked in advance via the Wembley Official Parking website. Please book early to avoid disappointment. Any vehicles which do not pre-book will not be granted access to the stadium car parks. Customers are advised to park via the official car parks only.
Blue Badge parking is available for ticketholders with accessibility needs and this can also be booked directly through the Wembley Official Parking website. For any further accessibility requirements, please review Wembley Stadium's Access Information page, or visit the Guest Support portal.
Makes sure you arrive at the stadium in good time to assist with security protocols. We advise all supporters to enter the stadium early to avoid queues and ensure you can get to your seat with plenty of time.
Please refer to your ticket for your turnstile colour zone. The quickest route to your turnstile entry point is by following the signage for the colour zone. Please ensure you enter via the correct turnstile.
Entrance to Wembley Stadium is by ticket only. Any one without a ticket should not attend.
As you approach the turnstile make sure you have your ticket ready with the barcode or QR code visible and ready to scan.
For full information on scanning your tickets please click here.
We operate a no-remittance policy for security and safety reasons.
Wembley Stadium is a welcoming and inclusive venue for all guests with access requirements. Below is an overview of our event day services. For more detailed information visit here.
There are 310 places for wheelchair users, each with with a personal assistant / companion seat. We also have seats for guests with access requirements who do not need a wheelchair user bay. This includes guests with visual or hearing impairment, or guests with other non-visible disabilities.
The stadium also provides a range of services for guests with specialist access requirements, including a shuttle service from Wembley Park station. More information can be found here.
Wembley Stadium has two dedicated sensory and inclusion rooms for use on event days. Each room has space for 12 guests and are suitable for guests with neurodiversity, cognitive impairment, or other sensory conditions. More information on how to book the Sensory Rooms can be found here.
There are lifts and escalators to all spectator levels of the stadium. Dedicated lifts are are big enough for two wheelchair users, personal assistants and an attendant is also available at every entrance. To access your entrance on level 1 outer concourse, there are two large lifts either side of the main entrance, which is situated under the Olympic steps in front of the stadium at ground level. Our customer engagement team will be able to assist accessing lifts.
Please note, for events that have pitch access, such as concerts and boxing, this is level B1 and cannot be accessed via lifts.
There are 147 accessible toilets within the stadium. These are all accessed by RADAR key. If you do not own a RADAR key, please request assistance from a steward or member of the customer engagement team.
There are three changing places units int the stadium, located on level 1 at block 104 and another at block 143 and another on the fourth floor near our West Sensory Room box at box 4007. If you require access, please speak to a member of the customer engagement team who will be able to assist.
Trained stewards and staff members are on hand to assist guests with all access requirements. Our customer engagement team can be located at information desks across levels 1, 2 & 5.
Children under the age of 2 are not allowed inside Wembley Stadium. More here.
Children under the age of 14 should always be accompanied by an appropriate adult. Responsibility for children remains at all times with a parent or guardian.
Please note, age restrictions may differ for different events. Please refer to ticket details for more information.
Wembley Stadium operates a zero-tolerance policy on any form of anti-social and discriminatory behaviour. If you witness any anti-social or discriminatory behaviour on the day, text HELP to 66566 or contact your nearest steward.
Under our ground rules, only certain items are allowed into the venue. Please make sure you're not bringing anything you shouldn't before arriving.
Everyone is checked upon entry - we'd hate to have to turn you away.
You can see a full list of what is allowed and what is not allowed here.
The use of pyrotechnics, flares and smoke devices inside or outside Wembley Stadium is prohibited and illegal.
Anyone caught carrying or using pyrotechnical equipment inside the stadium will be immediately ejected from the stadium, banned from future events and dealt with by the Police. Those caught using pyrotechnic equipment anywhere outside of the stadium will be in breach of the PSPO order and face enforcement action.
Wembley Stadium operates a restricted bag policy. Each person can only bring one small bag into the stadium, and it must not be bigger than A4 size:
Height - 297mm (11.7 inches) - Width - 210mm (8.27 inches) - Depth - 210mm (8.27 inches)
Please note, this means the overall bag size - bags that are half-full and folded over to reduce their size will not be accepted.
Anyone carrying bags that do not meet the criteria above will not be allowed into the stadium. A full list of prohibited items can be found here.
A bag drop facility is available outside the Ibis Hotel. Please note there is a charge for this service.
Wembley Stadium has a zero-tolerance policy on any form of anti-social, offensive and discriminatory conduct, and anyone found guilty of this behaviour will be ejected from the stadium and reported to the authorities. Offensive tragedy-related chanting, gesturing and displaying of abusive messages is unacceptable and will not be tolerated. People who are found to have committed offences face stadium bans and potential criminal prosecution.
For more information about our stadium rules, and the do's and don'ts of Wembley, please click here.
Persistent standing during a match at Wembley Stadium is strictly forbidden (unless with a ticket for the safe standing area) and may result in ejection from the ground. Persistent standing not only compromises crowd safety, but also affects the matchday experience of fellow spectators, especially children and elderly people.
Smoking at the ground, or use of e-cigarettes, is strictly forbidden and will result in ejection from the stadium.
Anyone attempting to tailgate or gain illicit access to the stadium will be apprehended and reported to Police.
The safety and security of fans at Wembley Stadium is of paramount importance, and we always have robust and thorough security measures in place before, during and after each event. We work closely with the Police, the Safety Advisory Group, and the relevant authorities to ensure that the stadium's security protocols meet the highest standard. More here.
There will be multiple ticket checks and security searches in place on the day, including the perimeter of the stadium and near the turnstiles, so we encourage fans to arrive at the stadium 60-90 minutes before the event starts to allow enough time to assist with the security protocols.
All events at Wembley Stadium have a strong police presence, and search dogs with handlers will also be patrolling around the stadium to identify and apprehend anyone with illegal or prohibited items, including pyrotechnics and banned substances.
Love Football. Protect the game. There is no excuse for anti-social behaviour. We want all supporters coming to Wembley Stadium to enjoy a great day out in a safe and secure environment. Read more about Love Football. Protect the game. here.
Wembley Park is the residential and business area around Wembley Stadium. Brent Council have enforced a No-Street-Drinking policy on Olympic Way and the surrounding area for all events at Wembley Stadium.
This is part of the current Public Space Protection Order in place around the stadium on event days. More information on the order can be found here.
Fans drinking on Olympic Way and surrounding streets ahead of any event will be asked to hand over their alcohol and enforcement action may be considered. Supporters wanting alcohol before the game should head for the licensed bars or restaurants in the area or make their way to the dedicated fan zones outside the stadium. For more information about Wembley Park click here.