We’re pleased to announce that we’re working with Nimbus Disability, using their Access Card technology to help improve our ticketing process and enhance stadium access for guests with accessibility requirements. You can either  Use your current Access Card or apply for our FREE Wembley Digital Access Pass, also called a DAP.

Nimbus Disability is a social enterprise and an organisation run by and for disabled people and is recognised as a lead authority on accessible ticketing in the UK.

Faster and easier booking: There's no need to repeatedly explain your access requirements or submit supporting documents for every booking. Once registered, your Access Card or Wembley DAP securely stores your needs, allowing our team to assist you more efficiently.

To link your current full Access Card or Wembley Stadium DAP, please click here.You will only be able to link a Wembley Stadium DAP or an existing Access Card from Nimbus. DAPs issued for other venues or ticketing providers, which are specific to those venues, cannot be used

Greater privacy and simplicity: You will only need to provide your supporting information once during the application process. This means you will not need to carry documentation or discuss your access requirements when booking, creating a more private and respectful experience.

Book your tickets with ease: Once your Wembley Stadium Access Card or Wembley DAP is active, you can call 0800 093 0824 to speak with a member of the Customer Engagement Team. They will use the details and symbols linked to your Access Card or Wembley DAP to assist with your booking and recommend suitable seating based on your access requirements.

Please note: Tickets are subject to availability, and we strongly recommend applying for your for your Access Card or Wembley DAP before event on-sales to avoid disappointment. Digital Access Passes issued for other venues or ticketing providers cannot be accepted for accessible ticket bookings at Wembley Stadium.

Free Access Registration

The free registration for the scheme will permit your account to be recognised for shows at Wembley Stadium. Already got an access card? Then you're good to go, you'll be prompted in the purchase flow to enter your details. Click here for more details.

Find out more Read more on Free Access Registration

Full Access Card

The full access card costs £15 for three years. It includes the same access as the free card along with more UK-wide benefits. Click here for more details.

Find out more Read more on Full Access Card

Nimbus Disability and the Wembley Stadium Digital Access Pass

All you need to know

FAQs

An Access Card, from Nimbus is a universal way of conveying your access requirements with organisations and ticketing systems across the UK. You can purchase an Access Card for £15 for 3 years.  

You can find more information on Nimbus click here 

A Wembley Digital Access Pass or DAP is a free scheme that qualifies you to buy accessible tickets through our phoneline. There is no need to send your documents to us beforehand. You will go through a similar application process for the Access Card. It will last for 3 years, and you can always upgrade to a full Access Card at any point. 

Once you have you Wembley DAP confirmed by email, you can simply link it to your Wembley account following the link provided. There are just a few preferences you need to confirm for us to ensure you have a seamless and accessible experience on your visit to the Stadium. 

To apply for your Wembley Digital Access Pass please click here.

To link your current full Access Card, please click here 

Please note: You will only be able to link a Wembley Stadium DAP or an existing Access Card from Nimbus. DAPs issued for other venues or ticketing providers, which are specific to those venues, cannot be used. 

To connect your Access Card you simply follow this link to a short form where there are just a few preferences you need to confirm for us to ensure you have a seamless and accessible experience on your visit to the Stadium. 

Yes, a valid Access Card or Wembley Stadium DAP is required to book accessible tickets for events at Wembley Stadium. 

If you need help with your Access Card application, please click here for support. If you have contacted Nimbus by email, please ensure that you check all your inboxes for their responses, this includes junk folders.

If you cannot use online forms and would be unable, because of the nature of your impairment, to access online sales you do still need to register. Nimbus will be able to assist with telephone registration on 0330 808 5108. 

We are unable to directly exchange non-accessible tickets that have been bought online through the event ticketing partners. We cannot issue refunds for PA tickets once an event has taken place. 

By using the Access Card or Wembley Stadium Digital Access Pass your access requirements are securely held and recognised during the booking process, making it quicker and easier for our team to assist you over the phone. This removes the need to explain your requirements each time you book and ensures a smoother experience. 

Once tickets go on sale, please call 0800 093 0824, a member of the Customer Engagement Team will assist you with your booking and use the details linked to your Access Card or Wembley DAP to help suggest suitable seating based on your access requirements. 

Please note: All accessible tickets are subject to availability and eligibility and standard on-sale timelines.  

Be sure to check when tickets for your chosen event are released before calling at help.wembleystadium.com