IMPORTANT INFORMATION REGARDING UPCOMING COLDPLAY SHOWS AT WEMBLEY STADIUM SEPTEMBER 7th and 8th

IMPORTANT INFORMATION REGARDING UPCOMING COLDPLAY SHOWS AT WEMBLEY STADIUM SEPTEMBER 7 and 8.

Due to the planned industrial action on London’s underground services, Coldplay’s two upcoming shows at Wembley Stadium on September 7 & 8 must be rescheduled

The show on Sunday, 7 September will now move to Saturday, 6 September.

The show on Monday, 8 September will move to Friday, 12 September.

All tickets will remain valid for their rescheduled dates. If you can attend the new date, you do not need to take any action to secure your ticket for the rescheduled show. Your existing ticket will be valid for entry.

Any ticket holders who are unable to attend the rescheduled show can get a full refund on their ticket and should contact their point of purchase before 12noon BST on Tuesday, 2 September.

Any returned tickets will be put on general sale at Ticketmaster from 11am on Wednesday, 3 September – please only buy from here

If you have purchased tickets directly from Wembley Stadium’s Disability Access ticketing line and would like to request a full refund, please refer to the email sent by our team.

It is with regret we must take this decision, and we apologise for the inconvenience caused, but with insufficient transport options available we are unable to meet the necessary licencing requirements.

The Coldplay shows on Saturday 30 August, Sunday 31 August, Wednesday, 3 September and Thursday, 4 September will go ahead as scheduled.

FAQs

I can’t attend the rescheduled date but could attend another date. Is my ticket valid?

No. All original tickets are valid for the rescheduled dates only. If you are unable to make the rescheduled date you will need to seek a refund or pass the ticket to family/friend.

Will I receive new tickets, or can I use the original tickets sent?

No new tickets will be issued. All original tickets are valid for the rescheduled dates.

Will additional tickets be available for general sale?

Any returned general admission tickets will go on general sale, via official ticket operators, from 11am BST on Wednesday 3^rd September for both rescheduled dates. Accessible disability tickets will not be going on re-sale.

What happens if I’ve already transferred my ticket to someone else?

If you transferred your ticket through the official ticketing platform, the new holder will be able to use it for the rescheduled date. If you transferred outside the official system, please check directly with the person you passed your ticket to.

Will my seat/location at the stadium remain the same for the rescheduled show?

Yes, your seat location will stay the same unless otherwise stated. You’ll be in the same section, row, and seat number as before.

Can I pass my tickets on to friends and family if I can’t attend?

Yes.

How do I apply for a refund?

To apply for a refund, you will need to contact your original ticket provider by 12pm on September 2. Guests who purchased disability access tickets via Wembley Stadium will be contacted directly by email to arrange a refund.

Can I exchange my ticket for a different show instead of a refund?

No. Tickets can only be used for the rescheduled Wembley Stadium show and cannot be exchanged for a different date or venue.

If I bought my ticket through a resale platform, how do refunds work?

If you purchased from an official partner resale platform, please contact them directly for refund options.

I arranged accessible seating/services, will these automatically carry over?

Yes, if you purchased tickets via Wembley Stadium’s accessible ticketing line. Your disability access ticket will carry over to the rescheduled date. All guests with an accessible ticket bought via Wembley Stadium will receive an email from our Customer Engagement Team with further information.

Will additional accessible tickets be made available for the rescheduled shows?

Should any accessible tickets become available, further information will be made available on the Help Centre section of our website in due course, where there will a dedicated Coldplay rescheduled concert page.

I had a VIP package—will all inclusions (e.g., lounge, merchandise) still be valid?

Yes, your VIP package and all inclusions will remain valid for the new date. Details of timings and lounge access will be confirmed ahead of the event.

All hospitality guests who purchased directly through Experiences by Wembley Stadium, will receive an email providing them with information. Those who purchased tickets/packages via another authorised seller should contact them directly.

What travel advice is available for the rescheduled shows?

We encourage fans to plan their journey in advance and allow extra time to travel. Please check Transport for London’s website for the latest updates on services and alternative routes.

Are parking services affected by the new schedule?

Existing bookings in all official Wembley Stadium car parks will automatically transfer to the new date. If you have booked parking with an alternative provider you should contact them directly.

Hotels and Travel

For all pre-booked accommodation and travel reservations please contact the provider direct.

Will the support acts remain the same for the rescheduled date?

Final line-ups will be confirmed closer to the show.

If the London Underground strike gets cancelled in next few days will the shows revert back to the original dates?

No. The rescheduled dates are now in place for September 6 & 12.

Will any of these changes affect the other Coldplay shows?

No. The Coldplay shows on Saturday 30 August, Sunday 31 August, Wednesday 3 September and Thursday 4 September will go ahead as planned.

Please check back with this page or follow @WembleyStadium on social media to stay up to date with all the latest information.