Wembley Stadium has installed new ticket reading machines ahead of the 2025 season.

All ticketholders should read the information below to ensure a safe and smooth entry into the stadium.

1. 1. Before you leave home make sure you have your ticket with you. If your ticket is on your phone, make sure the device is fully charged. PDF Tickets on a phone are acceptable.
   
   
2. 2. When approaching the stadium please refer to your ticket for your turnstile colour zone. The quickest route to your turnstile entry point is by following the signage for the colour zone. Please ensure you enter via the correct turnstile.
   
   
3. 3. As you approach the turnstile make sure you have your ticket ready with the barcode / QR code visible and ready to scan
   
   
4. 4. Scan your ticket via the new digital readers on the side of the turnstile. The reader for all QR codes is at the bottom of the screen. (NFC Ticketholders should tap their phone at the top of the reader)
   
   
5. 5. Once you have scanned your ticket, wait until the turnstile lights up green and your phone buzzes. If the turnstile does not respond, you may need to refresh your ticket by closing and reloading it. 
   
   
6. 6. Once the screen lights up green, go through the turnstile and enjoy the event. If you are scanning multiple tickets on one phone, scan all of your guests / children through first before going through yourself.
   
   
7. 7. If the screen lights up red, there is an issue with your ticket. Do not hold up the queue if there is a problem with your ticket. Step back outside the turnstile and speak to a steward who will be able to direct you to the ticket office
   
   If you have any issues with your ticket, please visit the Ticketing Office on Level B1 outside the stadium. More information here