Emirates FA Cup Final: supporters guide

Emirates FA Cup Final
Saturday 25 May 2024
Manchester City v Manchester United
15.00 KO

This year’s Emirates FA Cup Final will be an all-Manchester affair with Manchester City set to take on Manchester United under the arch.

We want all supporters travelling to the game to have the best experience possible.

Below, is a comprehensive guide of everything you need to know to ensure Wembley Stadium is a safe environment for all visitors on the day.

Anyone without a ticket should not travel to the game. All tickets are strictly non-transferable and are not available to distribute to other supporters. Click here to see the full ticket guide.

Fans with tickets are advised to check they are seated in the appropriate area of the stadium. Any supporter who is identified in opposition areas will be ejected from the stadium for breaching the FA’s ground regulations and be subject to each club’s own sanctions process.

NOTE: Additional ticket checks will be in operation at points in and around the stadium prior to entry. Please have your tickets ready to show match day stewards when asked.

Stadium access

The game Kicks Off at 15:00
General admission to the stadium will be available from 13:00
Doors for hospitality will open one hour earlier at 12:00

Make sure you arrive at the stadium in good time to assist with security protocols.

Children (14 years and under) must be accompanied by an adult. Children under the age of two will not be permitted into the stadium.

Please refer to your ticket for your turnstile colour zone. The quickest route to your turnstile entry point is by following the signage for the colour zone. Please ensure you enter via the correct turnstile.

Travel Advice
Rail / London Underground

Wembley Stadium benefits from easy access to three rail / London Underground stations. These are:

Wembley Central Station (Bakerloo Line)
Wembley Park Station (Jubilee & Metropolitan Line)
Wembley Stadium Station (Chiltern Rail)

Supporters are encouraged to plan their journeys in advance to avoid disappointment or delay to their travel.

All those travelling by rail should plan to arrive at Wembley stations no later than one hour prior to kick-off, to allow sufficient time to walk to and enter the stadium.

Post-match, fans are asked to leave the ground promptly and avoid opting for the last train of the day. Please allow for longer journey times from Wembley Stadium to London Euston station due to crowd safety controls for safe station access.

Please check the National Rail Enquiries and TfL websites to plan your travel in advance and to be notified of real-time travel information and status updates on match day.

By Car

Event day parking at Wembley Stadium is limited and must be booked in advance via the Wembley Official Parking website.

Please book early to avoid disappointment. Any vehicles which do not pre-book will not be granted access to the stadium car parks. Customers are advised to park via the official car parks only.

Blue badge parking is available for ticketholders with accessibility needs and this can also be booked directly through the Wembley Official Parking website. For any further accessibility requirements, please review Wembley Stadium’s Access Information page, or visit the Guest support portal.

By Coach

National Express is the official coach partner to Wembley Stadium. National Express drop off at the stadium from over 50 locations around the UK making it the easiest and most convenient way to travel to Wembley. To book a National Express service for the Final visit the National Express website or call 08717 81 81 81.

Stadium Security

The safety and security of fans at Wembley Stadium is of paramount importance, and we always have robust and thorough security measures in place before, during and after each event.

We work closely with the Police, the Safety Advisory Group and the relevant authorities to ensure that the stadium’s security protocols meet the highest standards. Read more here. 

We will have multiple ticket checks and security searches in place on the day, including on the perimeter of the stadium and near the turnstiles, so we encourage fans to arrive at the stadium 60-90 minutes before kick off to allow enough time to assist with the security protocols.

Anyone attempting to tailgate or gain illicit access to the stadium will be apprehended and reported to the Police.

All events at Wembley Stadium have a strong Police presence, and search dogs with handlers will also be patrolling around the stadium to identify and apprehend anyone with illegal or prohibited items, including pyrotechnics and banned substances.

Offensive Chanting

Wembley Stadium has a zero-tolerance policy on any form of anti-social, offensive and discriminatory conduct, and anyone found guilty of this behaviour will be ejected from the stadium and reported to the authorities.

Offensive tragedy-related chanting, gesturing and displaying of abusive messages is unacceptable and will not be tolerated. People who are found to have committed offences face stadium bans and potential criminal prosecution.

Flag Policy

Flags are allowed into the ground but certain restrictions apply.  On levels 1 & 2, flags more than 250cm in size at their widest or longest section will not be allowed (without additional permission) and flagpoles greater than 1m in length will not allowed. On level 5 of the stadium, flags more than 200cm x 100cm will not be allowed and flagpoles greater than 1m in length will not allowed. Any flags greater in length than this will not be permitted. Wooden flag poles are not permitted. For full policy regarding flags visit here

No-street-drinking zone

Brent Council have enforced a no-street-drinking zone on Olympic Way and the surrounding area for ALL events at Wembley Stadium.

This is part of the current Public Space Order Protection in place around the stadium on event days. More information on the order can be found here.

Fans drinking on Olympic Way and the surrounding streets ahead of the Carabao Cup final will be asked to hand over their alcohol and enforcement action may be considered.

Supporters wanting alcohol before the game should head for the licensed bars or restaurants in the area or make their way to the dedicated fan zones outside the stadium.

Fan Zones

Both teams have dedicated Fan Zone areas where supporters have the chance to join fellow fans to enjoy a drink, including alcohol, food and a DJ. They are an ideal place to soak up the pre-match party atmosphere.

The Manchester United  Fan Zone is located on the East Concourse area of the stadium and the Manchester City Fan Zone is on the west side of the stadium in Arena Square (Outside Wembley Arena.

The fan zones will be open from 11.00 and stop serving alcohol one hour before kick off.

Supporters will need to present a valid stadium ticket to enter the area which has a limited capacity. The stadium’s bag policy (see below) also applies to anyone visiting the fan zone.


The use of pyrotechnics, flares and smoke devices inside or outside Wembley Stadium is illegal and prohibited. Anyone caught carrying or using pyrotechnical equipment inside the stadium will be immediately ejected from the stadium, banned from future events and dealt with by police. Those caught using pyrotechnic equipment anywhere outside of the stadium will be in breach of the PSPO order and face enforcement action. More information here.

Disabled supporters

Wembley Stadium is a welcoming and inclusive venue for all guests with access requirements. There are 310 places for wheelchair users, each with a personal assistant/companion seat. The stadium also provides a range of services for guests with specialist access requirements including a shuttle service from Wembley Park Station. More information can be found here.

Restricted bag policy

Wembley Stadium operates a restricted bag policy. Each person can only bring one small bag into the stadium, and it must not be bigger than A4 size:

Height – 297mm (11.7 inches) - Width – 210mm (8.27 inches) - Depth – 210mm (8.27 inches)

Please note, this means the overall bag size – bags that are half-full and folded over to reduce their size will not be accepted. Anyone carrying bags that do not meet the criteria above will not be allowed into the stadium. A full list of prohibited items can be found here.

Persistent standing

Persistent standing during a match at Wembley Stadium is strictly forbidden (unless with a ticket for the safe standing area) and may result in ejection from the ground. Persistent standing not only compromises crowd safety, but also affects the matchday experience of fellow spectators, especially children and elderly people.

Anti-social and discriminatory behaviour

Wembley Stadium operates a zero-tolerance policy on any form of anti-social and discriminatory behaviour. If you witness any anti-social or discriminatory behaviour on the day, text HELP to 66566 or contact your nearest steward.

Food and Drink

Wembley Stadium offers an extensive range of food and drink options inside the stadium – more information is available here.

New for 2024

On level one the stadium has introduced a new frictionless Bar Tap, allowing guests to access refreshments quicker and more conveniently. The bar deploys the latest technology to enable customers to simply tap their card on entry, pick up what they need and then walk out – without the need to queue or pay at a dedicated paypoint.

Stay up to date with all of the latest matchday information by following @wembleystadium on Twitter, Facebook, Instagram and WhatsApp.