Emirates FA Cup semi-final weekend: supporters guide
Emirates FA Cup Semi- Final weekend
Saturday 20 April 2024
Manchester City v Chelsea
17.15 KO
Sunday 21 April 2024
Coventry City v Manchester United
15:30 KO
Joining us under the arch for the Emirates FA Cup semi-finals this weekend? We want all supporters travelling to the game to have the best experience possible. Below, is a comprehensive guide of everything you need to know to ensure Wembley Stadium is a safe environment for all visitors on the day.
Tickets
Anyone without a ticket should not travel to the game. All tickets are strictly non-transferable and are not available to distribute to other supporters. Click here to see the full ticket guide.
Fans with tickets are advised to check they are seated in the appropriate area of the stadium. Any supporter who is identified in opposition areas will be ejected from the stadium for breaching the FA’s ground regulations and be subject to each club’s own sanctions process.
NOTE: Additional ticket checks will be in operation at points in and around the stadium prior to entry. Please have your tickets ready to show match day stewards when asked.
Stadium access
The fixture between Manchester City and Chelsea kicks-off at 17.15.
General admission to the stadium will be available from 15.15.
Doors for hospitality will open one hour earlier at 14.15.
The fixture between Coventry City and Manchester United kicks-off at 15:30
General admission to the stadium will be available from 13:30.
Doors for hospitality will open one hour earlier at 12:30.
Make sure you arrive at the stadium in good time to assist with security protocols.
Children (14 years and under) must be accompanied by an adult. Children under the age of two will not be permitted into the stadium.
Please refer to your ticket for your turnstile colour zone. The quickest route to your turnstile entry point is by following the signage for the colour zone. Please ensure you enter via the correct turnstile.
Stadium Security
Please note, additional safety and security measures will be in place at Wembley Stadium for both semi-finals. Full details can be found here.
The safety and security of fans at Wembley Stadium is of paramount importance, and we always have robust and thorough security measures in place before, during and after each event.
We work closely with the Police, the Safety Advisory Group and the relevant authorities to ensure that the stadium’s security protocols meet the highest standards.
We will have multiple ticket checks and security searches in place on the day, including on the perimeter of the stadium and near the turnstiles, so we encourage fans to arrive at the stadium 60-90 minutes before kick off to allow enough time to assist with the security protocols.
Anyone attempting to tailgate or gain illicit access to the stadium will be apprehended and reported to the Police.
All events at Wembley Stadium have a strong Police presence, and search dogs with handlers will also be patrolling around the stadium to identify and apprehend anyone with illegal or prohibited items, including pyrotechnics and banned substances.
Offensive Chanting
Wembley Stadium has a zero-tolerance policy on any form of anti-social, offensive and discriminatory conduct, and anyone found guilty of this behaviour will be ejected from the stadium and reported to the authorities.
Offensive tragedy-related chanting, gesturing and displaying of abusive messages is unacceptable and will not be tolerated. People who are found to have committed offences face stadium bans and potential criminal prosecution.
No-street-drinking zone
Brent Council have enforced a no-street-drinking zone on Olympic Way and the surrounding area for ALL events at Wembley Stadium.
This is part of the current Public Space Order Protection in place around the stadium on event days. More information on the order can be found here.
Fans drinking on Olympic Way and the surrounding streets ahead of the Emirates FA Cup semi-finals will be asked to hand over their alcohol and enforcement action may be considered.
Supporters wanting alcohol before the game should head for the licensed bars or restaurants in the area or make their way to the dedicated fan zones outside the stadium.
Fan Zones
All teams will have dedicated Fan Zone areas where supporters have the chance to join fellow fans to enjoy a drink, including alcohol, food and a DJ. They are an ideal place to soak up the pre-match party atmosphere.
On Saturday, the Manchester City fan zone is located on the East Concourse area of the stadium and the Chelsea fan zone is located at Arena Square (on the West stadium).
On Sunday, the Coventry City fan zone is located at Arena Square (to the West of the stadium) and the Manchester United fan zone is on the East side of the stadium.
The fan zones will be open from 11.00 and stop serving alcohol one hour before kick-off.
Supporters will need to present a valid stadium ticket to enter the area which has a limited capacity. The stadium’s bag policy (see below) also applies to anyone visiting the fan zone.
Pyrotechnics
The use of pyrotechnics, flares and smoke devices inside or outside Wembley Stadium is illegal and prohibited. Anyone caught carrying or using pyrotechnical equipment inside the stadium will be immediately ejected from the stadium, banned from future events and dealt with by police. Those caught using pyrotechnic equipment anywhere outside of the stadium will be in breach of the PSPO order and face enforcement action. More information here.
TRAVEL ADVICE
Rail / London Underground
Wembley Stadium benefits from easy access to three rail / London Underground stations. These are:
Wembley Stadium station
Wembley Central station
Wembley Park station
Supporters are encouraged to plan their journeys in advance to avoid disappointment or delay to their travel.
All those travelling by rail should plan to arrive at Wembley stations no later than one hour prior to kick-off, to allow sufficient time to walk to and enter the stadium.
Post-match, fans are asked to leave the ground promptly and avoid opting for the last train of the day. Please allow for longer journey times from Wembley Stadium to London Euston station due to crowd safety controls for safe station access.
Please check the National Rail Enquiries and TfL websites to plan your travel in advance and to be notified of real-time travel information and status updates on match day.
By Car
Event day parking at Wembley Stadium is limited and must be booked in advance via the Wembley Official Parking website.
Please book early to avoid disappointment. Any vehicles which do not pre-book will not be granted access to the stadium car parks. Customers are advised to park via the official car parks only.
Blue badge parking is available for ticketholders with accessibility needs and this can also be booked directly through the Wembley Official Parking website. For any further accessibility requirements, please review Wembley Stadium’s Access Information page, or visit the Guest support portal.
By Coach
National Express is the official coach partner to Wembley Stadium. National Express drop off at the stadium from over 50 locations around the UK making it the easiest and most convenient way to travel to Wembley. To book a National Express service for the Semi-Final visit the National Express website or call 08717 81 81 81.
Disabled supporters
Wembley Stadium is a welcoming and inclusive venue for all guests with access requirements. There are 310 places for wheelchair users, each with a personal assistant/companion seat. The stadium also provides a range of services for guests with specialist access requirements including a shuttle service from Wembley Park Station. More information can be found here.
Stadium access
Hospitality (Club Wembley) turnstiles will open three hours before kick-off and general admission turnstiles will open two hours before kick-off. Please arrive early at the stadium to allow enough time for necessary security checks, including enhanced searches and bag checks. Children (14 years and under) must be accompanied by an adult. Children under the age of two will not be permitted into the stadium.
Restricted bag policy
Wembley Stadium operates a restricted bag policy. Each person can only bring one small bag into the stadium, and it must not be bigger than A4 size:
Height – 297mm (11.7 inches) - Width – 210mm (8.27 inches) - Depth – 210mm (8.27 inches)
Please note, this means the overall bag size – bags that are half-full and folded over to reduce their size will not be accepted. Anyone carrying bags that do not meet the criteria above will not be allowed into the stadium. A full list of prohibited items can be found here.
Persistent standing
Persistent standing during a match at Wembley Stadium is strictly forbidden (unless with a ticket for the safe standing area) and may result in ejection from the ground. Persistent standing not only compromises crowd safety, but also affects the matchday experience of fellow spectators, especially children and elderly people.
Anti-social and discriminatory behaviour
Wembley Stadium operates a zero-tolerance policy on any form of anti-social and discriminatory behaviour. If you witness any anti-social or discriminatory behaviour on the day, text HELP to 66566 or contact your nearest steward.
Food and Drink
Wembley Stadium offers an extensive range of food and drink options inside the stadium – more information is available here.
New for 2024
On level one the stadium has introduced a new frictionless Tap Bar, allowing guests to access refreshments quicker and more conveniently. The bar deploys the latest technology to enable customers to simply tap their card on entry, pick up what they need and then walk out – without the need to queue or pay at a dedicated paypoint.
Stay up to date with all of the latest matchday information by following @wembleystadium on X, Facebook, Instagram and WhatsApp.