Wembley Stadium is set to welcome 80,000 fans to this year’s Capital Summertime Ball.

To ensure everyone gets the most out of their visit we have the following advice. Strict adherence to this information will ensure Wembley Stadium is a safe environment for everyone attending.

Weather

The UK’s Health Security Agency has issued a yellow health warning for Sunday.  This is due to high UV and increasing temperatures. 

It is likely to be very hot and very sunny.

Bring sun cream and apply at regular intervals. Wear appropriate clothing and stay hydrated throughout the day.

Tickets

Download the latest version of the AXS App before you arrive at Wembley. Log into your account to find your AXS Mobile ID Tickets and follow the below advice:

• Install latest version of the app

• Apply UK region

• Log in with the email address you purchased your tickets with

• Set phones date and time to automatic and screen is set to maximum brightness.

• Make sure your phone is fully charged before heading to the venue and have the QR code in the app ready to be scanned upon entering the event

• Screenshots will not be accepted as the QR codes on the tickets will refresh every 59 seconds

Please make sure you have followed the above steps before you arrive at the venue.

Using your tickets at the venue

If you’re attending with a group, we strongly advise you to transfer the tickets well in advance of your arrival at the stadium, this will help you with a smooth entry into the ground on show day. To transfer the tickets, follow the simple steps here.

If you have not transferred your tickets and are arriving in a group of people together, please note that your single AXS Mobile ID barcode is valid for all members of your group.

The easiest and quickest way to enter Wembley Stadium is to scan your party through first, with the ticket holder entering last.

I can no longer attend

Your tickets are available to sell through AXS Official Resale. Please note: If you purchase resale tickets for this show through any website other than the venue website or axs.com, your tickets may not be valid and access to the venue could be refused.

Stadium access

All doors (including hospitality) open at 12pm. The show is expected to finish around 9.30pm

Children (14 years and under) must be accompanied by an adult.

Children under the age of 12 are not allowed to stand on the pitch

Children under the age of five will not be permitted into the stadium.

About Wembley Stadium

Cashless

Wembley Stadium is a cashless venue. Please be aware that NO kiosks will accept cash. Contactless & Card payments will only be accepted at al kiosks inside the stadium.

Restricted bag policy

Wembley Stadium operates a restricted bag policy. Each person can only bring one small bag into the stadium, and it must not be bigger than A4 size:

Height – 297mm (11.7 inches) - Width – 210mm (8.27 inches) - Depth – 210mm (8.27 inches)

Please note, this means the overall bag size – bags that are half-full and folded over to reduce their size will not be accepted. Anyone carrying bags that do not meet the criteria above will not be allowed into the stadium.

Prohibited items

Empty plastic reusable bottles are fine to bring into the stadium - these can then be filled at one of our free refillable water stations located inside the stadium. Please note, metal bottles will not be permitted inside the stadium.

Mobile phones and battery packs are also fine to bring into the stadium. For a full list of what you can and what you can’t bring into Wembley click here.

Pyrotechnics

The use of pyrotechnics, flares and smoke devices inside or outside Wembley Stadium is illegal and prohibited. Anyone caught carrying or using pyrotechnical equipment inside the stadium will be immediately ejected from the stadium, banned from future events and dealt with by police.

Those caught using pyrotechnic equipment anywhere outside of the stadium will be in breach of the PSPO order and face enforcement action.

Disabled supporters

Wembley Stadium is a welcoming and inclusive venue for all guests with access requirements. There are 310 places for wheelchair users, each with a personal assistant/companion seat. The stadium also provides a range of services for guests with specialist access requirements including a shuttle service from Wembley Park Station. More information can be found here.

Persistent standing

Persistent standing is strictly forbidden and may result in ejection from the ground. Persistent standing not only compromises crowd safety, but also affects the event experience of fellow spectators, especially children and elderly people.

Anti-social and discriminatory behaviour

Wembley Stadium operates a zero-tolerance policy on any form of anti-social and discriminatory behaviour. If you witness any anti-social or discriminatory behaviour on the day, text HELP to 66566 or contact your nearest steward.

Food and drink

Wembley Stadium offers an extensive range of food and drinks inside the stadium – more information is available here.

Stay up to date with all of the latest event information by following @wembleystadium on Twitter.

Getting to Wembley Stadium

Supporters are encouraged to plan their journeys in advance to avoid disappointment or delay to their travel. 

London Underground

Wembley Stadium benefits from easy access to three rail / London Underground stations. These are:

• Wembley Stadium station
• Wembley Central station
• Wembley Park station

Please check the National Rail Enquiries and TfL websites on event day for real-time travel information and status updates.

By Car

Event day parking at Wembley Stadium is limited and must be booked in advance via the Wembley Official Parking website. Please book early to avoid disappointment. Any vehicles which do not pre-book will not be granted access to the stadium car parks. Customers are advised to park via the official car parks only.

Blue badge parking is available for ticketholders with accessibility needs and this can also be booked directly through the Wembley Official Parking website. For any further accessibility requirements, please review Wembley Stadium’s Access Information page, or visit the Guest support portal.

By Coach

National Express is the official coach partner to Wembley Stadium. National Express drop off at the stadium from over 50 locations around the UK making it the easiest and most convenient way to travel to Wembley. For dedicated National Express services to Capital Summertime Ball visit the National Express website here or call 08717 81 81 81.

Wembley Park No-street-drinking zone

Since 2022 Brent Council, and its partners, have enforced a no-street-drinking zone on Olympic Way and the surrounding area for ALL events at Wembley Stadium. This is part of the current Public Space Order Protection in place around the stadium on event days. More information on the order can be found here.

Fans drinking on Olympic Way and the surrounding streets for any event will be asked to hand over their alcohol and enforcement action may be considered.