Fans advice ahead of England v Ukraine

Below is some key information for all supporters attending the England v Ukraine fixture on Sunday 26 March 2023.

Tickets

You should expect to start receiving your tickets from 13th March, but some may not be received until three days before 26 March.

In the event that you do not receive your ticket(s) 3 days prior to the fixture taking place please contact us.

Ticket offices

For supporters collecting their tickets on the day, both ticket offices will be open from 1pm on 26 March.

West Ticket Office

•             England supporter enquiries

•            FA Guest collections

East Ticket Office

•             Club Wembley collections/enquiries

•             Ukraine supporter enquiries

No-street-drinking zone

Brent Council and its partners enforce a No Street Drinking Zone on Olympic Way and the surrounding area for all events at Wembley Stadium as part of the current Public Space Protection Order.

Spectators drinking on Olympic Way and the surrounding streets ahead of Women’s Finalissima will be asked to hand over their alcohol and enforcement action may be considered.  

We are taking these steps to provide a safe and enjoyable environment for everyone.

Supporters wanting alcohol before the game should head for the licensed bars or restaurants in the area or make their way to the dedicated fan zone outside the stadium. 

Fan Zones

The dedicated Fan Zone outside the stadium is an area where supporters can join fellow fans to enjoy a drink, including alcohol, get some food and soak up the pre-match party atmosphere with music from our resident DJ. 

The Fan Zone is located on the East Concourse area of the stadium and is open from 2pm and will stop serving alcohol one hour before kick-off. 

Supporters will need to present a valid stadium ticket to enter the area which has a limited capacity. The stadium's bag policy (see below) also applies to anyone visiting the fan zone. 

Food and drink

Wembley Stadium offers an extensive range of food and drinks inside the stadium – more information is available here.

Restricted bag policy

Wembley Stadium operates a restricted bag policy. Each person can only bring one small bag into the stadium, and it must not be bigger than A4 size:

Height – 297mm (11.7 inches) - Width – 210mm (8.27 inches) - Depth – 210mm (8.27 inches)

Please note, this means the overall bag size – bags that are half-full and folded over to reduce their size will not be accepted. Anyone carrying bags that do not meet the criteria above will not be allowed into the stadium. A full list of prohibited items can be found here.

Travel advice

By National Rail

Supporters are encouraged to plan their journeys in advance to avoid disappointment or delay to their travel.  All those travelling by rail should plan to arrive at Wembley stations no later than one hour prior to kick-off, to allow sufficient time to walk to and enter the stadium.

Please check the National Rail Enquiries and TfL websites on event day for real-time travel information and status updates.

London Underground

Wembley Stadium benefits from easy access to three rail / London Underground stations. These are:

•             Wembley Stadium station

•             Wembley Central station

•             Wembley Park station

Travelling home:

Fans are asked to leave the ground promptly and avoid opting for the last train of the day.

Please allow for longer journey times back from Wembley Stadium to due to crowd safety controls for safe station access.

Parking at Wembley Stadium

Event day parking at Wembley Stadium is limited and must be booked in advance via the Wembley Official Parking website. Please book early to avoid disappointment. Any vehicles which do not pre-book will not be granted access to the stadium car parks. Customers are advised to park via the official car parks only.

Blue badge parking is available for ticketholders with accessibility needs and this can also be booked directly through the Wembley Official Parking website. For any further accessibility requirements, please review Wembley Stadium’s Access Information page, or visit the Guest support portal.

Pyrotechnics

The use of pyrotechnics, flares and smoke devices inside or outside Wembley Stadium is illegal and prohibited. Anyone caught carrying or using pyrotechnical equipment inside the stadium will be immediately ejected from the stadium, banned from future events and dealt with by police. Those caught using pyrotechnic equipment anywhere outside of the stadium will be in breach of the PSPO order and face enforcement action

Anti-social and discriminatory behaviour

Wembley Stadium operates a zero-tolerance policy on any form of anti-social and discriminatory behaviour. If you witness any anti-social or discriminatory behaviour on the day, text HELP to 66566 or contact your nearest steward

Stay up to date with all of the latest matchday information by following @wembleystadium on Twitter.