The Independent Football Ombudsman recently concluded an investigation into incidents that arose at the Football League Championship Play-Off Final at Wembley in 2012.
The full report and recommendations can be read here
Wembley National Stadium Limited provides rigorous and up to date training for all of its stewards and will continue to ensure that all of its employees receive the necessary training to deal with any match day situation.
All of the actions taken on the day by the Wembley National Stadium Limited team were appropriate and with the support of the Metropolitan Police on duty.
As a gesture of goodwill an offer of complimentary tickets for a future FA event will be made to those who pursued claims through the IFO.